coucou
bon j'ai un sioucis avec ma commande alight
il me demande de fournir une preuve comme quoi la carte bancaire et bien a moi et la photocpie de mon permis de conduire :?
voici leur message
Hi
Thank you for shopping at alight.com. We have contacted the bank that issued your credit card. Your bank would not verify your billing information. Your order has been put on hold. We deal with hundreds of bank internationally and 99% of the banks gladly verify credit card information. Unfortunately, your bank is one of the few who refuses to provide this service. In order for us to confirm your information, we are requesting that you fax us a copy of a credit card statement that shows the same address that is on your order. We also need you to fax us a copy of your driver's license.
You can fax the information to us in the USA at 516-367-1184. You may also scan the item and email it to us. Once the requested information is received and confirmed, we will quickly ship your order. Once we have confirmed your information any future orders will not he held for verification. I apologize for the need for these items and I appreciate your cooperation.
If you have any questions, comments or suggestions, please feel free to send us an e-mail. Thanks for shopping at alight.com.
Stacy Samoray
Customer Service Manager
Would you like to view only the items in stock in your size?You now can!You can access the size search feature by clicking on your size in the size drop down menu located at the upper right of our home page. Click here to begin:www.alight.com
J'ai appeler ma banque qui me deconseille vivement de leur envoyer ces documents :(
Vous en pensez quoi
Je leur ai envoyer un message comme quoi ma banque me deconseiller de donner ces docs et que je certifier bien etre la titulaire de la carte et qu'il n'avait cas debiter avant de m'envoyer le colis meme si ça prendrai splus de temps
et que sinon j'etait obliger d'annuler ma commande grrrrrrrrrrrrrrrrrrrrr.
La ce midi mon homme va me ramener un colis de quelle et je suis certaine de tout renvoyer car le 52 taille pas pareil que bon prix
va encore falloir attendre avant de recevori mes nouvelles fringues bous que c'est long :shock: